REFUND POLICY

Our policy

ALL SALES ARE FINAL!

For those who don’t understand what that means… We do NOT offer refunds!

Damages and issues

Please thoroughly inspect your order upon reception and contact us IMMEDIATELY if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue.

(Please note that you might receive an item that is purposely ripped, teared, worn out and/or other distressing methods)

Exchange

We don’t offer exchanges because all items sold are limited. If you have need to exchange for a different size, contact us personally at suppgoodfellas@gmail.com and we will review your request.

Refund

Refunds are only given to damaged products, we are not responsible for any packages lost in the mail.

You can always contact us for any return questions at suppgoodfellas@gmail.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items) and/or personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

PLEASE NOTE. We do not accept ANY refunds on digital products. If you made a mistake while purchasing contact us at **(insert email)** and we will do our best to help.

Unfortunately, we cannot accept returns on sale items or gift cards.

Accepted refunds

If your refund request is accepted. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at suppgoodfellas@gmail.com.

Shipping policy

Please allow for 7 days to full your order and an additional 3-5 shipping days on priority shipping. For any digital products, they should be delivered to your attached email. If you don't receive any documents within the next hour, check your junk mail. If you still haven’t received anything then contact us at suppgoodfellas@gmail.com. Please note, if you purchase during a pre-order, shipping times will dier and will likely take 4-8 weeks to be shipped. This is a general baseline, not an ocial shipping deadline.

Lost in the mail

Please note that we are not responsible for any packages that get lost at shipping or stolen packages. However, if something goes wrong during the shipping process, please contact us at suppgoodfellas@gmail.com and we will do our best to help.